Returns Policy

At FreshBrushStand, your satisfaction is our top priority. We want you to be completely happy with your purchase, which is why we’ve created a customer-friendly returns policy.

Return Eligibility

If you are not satisfied with your purchase, you can return it within 30 days of receipt. To be eligible for a return, items must be unused, in their original packaging, and include all accessories and manuals.

How to Initiate a Return

To start the return process, please contact us at [email protected]. Provide your order number and a brief description of the issue. Our customer service team will guide you through the return process and provide you with instructions for returning the product.

Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, your refund will be processed within 7-10 business days. The refund will be credited back to your original payment method.

Exchanges

If you would like to exchange your item for a different product, please contact us to arrange the exchange. We will assist you in selecting the right product and ensuring a smooth process.

Non-Returnable Items

Certain items are non-returnable, including personalized or custom products, and any items marked as final sale. If you have any questions about specific products, please reach out to us for clarification.

We appreciate your trust in FreshBrushStand, and we’re here to ensure your shopping experience is as enjoyable as possible. Thank you for choosing us for your oral care needs!